Introduction

At D.C Wax Melts Boutique, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect your data when you visit our website or place an order.

Information We Collect

We may collect the following information:

• Name 
• Billing and delivery address
• Telephone number (if provided)
• Order history
• Payment information (processed securely by our payment provider)
• Technical information such as your IP address and browser type

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Contact you about your order
• Respond to enquires
• Improve our website and customer experience
• Meet our legal and accounting obligations

Payment Security

We do not store your full payment card details.

Payments are processed securely through our payment provider using encrypted technology.

Marketing

We will only send marketing emails if you have chosen to receive them.

You can unsubscribe from marketing emails at any time.

Sharing Your Information

We only share your information where necessary to provide our services, including:

• Payment providers
• Delivery companies (such as Royal Mail)
• Website hosting providers
• Legal authorities where required by law

We will never sell your personal information.

Data Storage

We take appropriate security measures to protect your personal information from unauthorised access, loss or misuse.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data (where legally permitted)
• Restrict or object to certain processes
• Request a copy of your data

To exercise these rights, please contact us using the details below.

Cookies

Our website uses cookies to improve your browsing experience and to enable essential website functions, including shopping basket and account features.

For more information, please see our Cookie Policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

D.C Wax Melts Boutique

Email: wax.melts.d.c@gmail.com